Szczegóły ogłoszenia


Service On-boarding Manager


Opis stanowiska:

Twoja przyszła Firma / Your future Company

For our Client, global leading service providers, we are looking for a Service On-boarding Manager to work in Cracow. As a contributor to it, you will be providing support for any in-coming service opportunities with the field team to ensure alignment of the customer needs with the proposed services.

Roles and Responsibilities:

  • Engage with Service Advisors and account teams for pre deployment planning
  • Define deployment project requirements and deliverables by working with stakeholders to identify expectations, timelines, expected delivery and risks
  • Plan and direct activity definition and sequencing, identify project milestones/schedules, deliverables, quality requirements and plans
  • Monitor and communicate progress of engagements to all stakeholders on a regular basis
  • Utilize and adhere to globally provided processes tracking tools and documentation
  • Responsible for the progress of customer engagements through all stages of Service deployment. Including but not exclusively Planning, Kick off, Collection, Portal Training, Transition
  • Actively collaborate with stakeholder teams for the progression and removal of deployment obstacles

Our Client offers:

  • Salary based on B2B contract or civil contract: 6-8k netto+vat
  • Working for a leading corporation with a stable market position
  • Positive work atmosphere
  • 26 days of paid holidays

We are looking forward to meeting Candidates who:

  • Have proven project management or customer delivery experience ideally in an IT based role
  • Have business level fluent English and Russian
  • Have good presentation skills; verbal and written
  • Are well organized and have attention to detail

Preferred but not mandatory:

  • ITIL certification
  • PMP, Prince II or other project management certification

Miejsce zatrudnienia: Kraków, Polska

Wymagany język angielski, na poziomie: płynny biegły

Wymagany język rosyjski, na poziomie: płynny biegły

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