Szczegóły ogłoszenia

Our Client is a global company that deals with strategic and operational consultancy in Poland. The company is well-know and has a well-established position on the market. It has numerous offices located all around the world and it supports over 1000 experienced specialists in Poland. Its clients use knowledge and experience of international experts, whose ultimate goal is to improve Client’s results.

Due to dynamic growth in Poland,  We are looking for a person who would like to become a team player in a local team for our Client on a Customer Service Advisor. You’ll be responsible  for receiving and responding to clients’ incoming requests as first line support in the Graphic department; Dispatching requests to second line support; Contacting clients via phone, email, and chat exclusively in English; Working in a dynamic environment, in a shift system; Monitoring the correct timelines (SLA);Processing and reporting clients’ escalations.

Our Client offers:

• Stable employment conditions
• Opportunity for professional development
• Work within an international company
• Private medical care
• Cafeteria program (including lunch bonuses)
  Multisport card
• Convenient location of the office
• Opportunities to broaden skills and qualifications

What we are looking for:

• Bachelor degree 
• Excellent verbal and written communication/language skills in English (minimum C1)
• Proficiency in using IT tools, such as MS Office (especially Excel) 
• Good communication skills 
• Ability to work and communicate effectively